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Store Policy
Please review our policies carefully before making a purchase.
Order & Payment
- All orders are subject to product availability.
- Prices are listed in INR and applicable taxes may apply.
- Orders are confirmed only after successful payment.
- The store reserves the right to cancel orders due to stock or pricing errors.
- Refunds for cancelled orders are processed within 5–7 business days.
Shipping & Delivery
- Orders are processed within 1–3 business days.
- Delivery timelines may vary depending on location.
- Courier delays due to holidays or unforeseen circumstances are not the store's responsibility.
- Customers must provide accurate shipping information.
Return & Refund
- Returns are accepted within 7 days of delivery.
- Products must be unused and in original packaging.
- Perishable items are non-returnable unless damaged.
- Refunds are processed after product inspection.
Cancellation
- Orders can be cancelled before dispatch.
- Cancellation is not allowed after shipment.
- Refunds for prepaid orders are processed within 5–7 business days.
Damaged/Incorrect Product
- Report damaged or wrong products within 48 hours of delivery.
- Provide photos/videos as proof.
- Replacement or refund will be provided after verification.
Product Information
- Product images are for representation purposes only.
- Color, packaging, or weight variations may occur.
- Minor measurement variations may occur for weight-based products.
Pricing & Measurement
- Products may be sold in grams, kilograms, packs, pieces, or custom units.
- Final amount is calculated based on selected quantity.
- Prices are subject to change without prior notice.
Customer Responsibilities
- Provide accurate contact and delivery details.
- Do not misuse return/refund policies.
- Follow marketplace rules and applicable laws.
Privacy & Data Usage
- Customer information is used only for order processing.
- Data is not shared with unauthorized third parties.
- Payments are processed through secure gateways.
Dispute Resolution
- Disputes should first be raised with customer support.
- The store follows Indian consumer protection guidelines.
- Jurisdiction: As per the store's registered city/state.